Customer Service Representative

Job Description

Responsibilities:

Answer incoming calls, emails and live chat in an efficient manner

Address customer queries in a compassionate and patient manner

Hosting live webinars and making them interactive with innovative ideas

Follow company communication procedures, policies, and guidelines at all times

Perform each duty above with our customer’s satisfaction as the number one priority

Candidate requirements:

Experience in Voice Process

Excellent interpersonal communication skills, both verbal and written

Ability to communicate and interact with all kinds of people (both externally with customers, and internally with company team members and other departments)

Motivated, energetic, driven work ethic

Ability to do multitask