Antal International | Head of Business Development | bangalore

Job Description

Head of Business Development

We are seeking a dynamic Head of Business Development for our client, a leading customer engagement solutions company headquartered in Bangalore. This is an exciting leadership opportunity to shape business strategies, drive growth, and expand market presence. The company specializes in delivering cutting-edge loyalty programs and customer engagement solutions, leveraging technology and data-driven insights to create value for clients.

Role Overview:

As the Head of Business Development, you will lead the strategic direction, scaling operations, and driving revenue growth. This role requires close collaboration with leadership teams, managing cross-functional departments, and ensuring alignment with the company’s vision. You will play a crucial role in business expansion and client engagement, driving operational and financial targets.

Key Responsibilities:

Business Strategy & Growth:

• Develop and implement strategies to accelerate growth and achieve long-term business objectives.
• Identify and explore new market opportunities and revenue streams.
• Lead initiatives to expand the client base, form strategic partnerships, and enter new markets.

Revenue & Profitability:

• Drive profitability by optimizing operational efficiency and diversifying revenue sources.
• Develop key performance indicators (KPIs) to ensure business growth aligns with financial targets.
• Collaborate with growth, operations, tech, and product teams to maximize profitability.

Client Relationships:

• Establish and maintain strong relationships with key clients, partners, and stakeholders.
• Oversee client engagement strategies to ensure top-tier service delivery and satisfaction.
• Lead negotiations for high-value contracts and strategic partnerships.

Operational Leadership:

• Oversee day-to-day operations, ensuring seamless coordination between departments.
• Manage resource allocation, including budgets and talent acquisition.
• Monitor and improve operational efficiencies by setting up processes that support business growth.

Team Leadership & Development:

• Build, inspire, and lead a high-performing business development team.
• Foster a culture of learning, collaboration, and innovation within the organization.
• Mentor department heads and guide key business decisions.

• Digital Transformation:

• Spearhead digital initiatives to enhance client experience and streamline internal processes.
• Collaborate with product and tech teams to incorporate emerging technologies into service offerings.

Key Skills & Competencies:

• Strategic mindset with a forward-thinking approach.
• Exceptional leadership and interpersonal skills.
• Strong financial acumen with the ability to interpret financial data.
• Outstanding negotiation and communication abilities.
• Ability to thrive in a fast-paced, high-growth environment.

Qualifications:

• MBA or relevant business qualifications.
• 15+ years of senior leadership experience in business development, sales, or strategy, preferably within tech, loyalty, or B2B service industries.
• Proven track record of driving revenue growth and leading impactful business strategies.
• Experience in digital transformation, loyalty management, or SaaS platforms is a plus.

This is an exciting opportunity to join a growing company at the forefront of customer engagement solutions. If you are passionate about driving growth and innovation, we encourage you to apply and be a part of our client’s dynamic leadership team!