Assistant Manager – Supply Chain (Offline Sales Operations, Executions, and Sales Support)

Job Description

Education : MBA/PG

Location: Mumbai

Total Years of Exp : 3-6 Years

Supply Chain Planning and Execution:

Collaborate with sales and marketing teams to develop supply chain strategies aligned with offline sales goals and objectives.

Collaborate with sales teams to forecast demand and ensure adequate inventory levels.

Manage Fill rate of All Offline Distributors

Coordinate with supply Team to ensure timely delivery of products to CFAs as per Forward Demand

Resolve any supply chain-related issues impacting sales operations promptly.

Monitor transportation and distribution channels to ensure timely delivery of goods.

Work closely with the customer service team to address any supply chain-related concerns raised by customers.

Act as a liaison between sales, operations, and logistics teams to facilitate smooth communication and workflow.

Oversee order processing and fulfillment activities for offline sales channels.

Implement inventory control measures to minimize stockouts and excess inventory at offline sales locations.

Coordinate with warehouse and distribution teams to ensure accurate picking, packing, and shipping of orders.

Sales Support:

Provide support to the sales team by ensuring accurate and timely order processing and fulfilment as Per TAT

Coordinate with sales representatives to address customer inquiries, resolve order-related issues, and provide updates on order

status.

Assist in developing sales forecasts, analysing sales data, and identifying opportunities to optimize sales performance.

Resolve any issues or discrepancies related to order fulfillment promptly and effectively (Short/Excess/Credit not issues)

Logistics Coordination:

Monitor transportation and logistics activities to facilitate the movement of goods between distribution centres and offline sales

outlets.

Monitor order status and track shipments to ensure on-time delivery to customers.

Process Improvement and Optimization:

Implement strategies to enhance order fulfillment speed and accuracy.

Implement best practices, process enhancements, and automation solutions to streamline offline sales operations.

Collaborate with cross-functional teams to implement process improvements and drive operational efficiency.

Monitor key performance indicators (KPIs) and metrics to measure the effectiveness of supply chain operations.