Business Analyst Technical Writer (Immediate Joiner – Hybrid Thane )

Job Description

Job Overview:

We are seeking a talented and versatile individual to join our team as a Technical Writer with a strong aptitude for Business Analysis. The ideal candidate will be responsible for creating and maintaining clear, concise, and accurate technical documentation while also contributing to the business analysis function.

Responsibilities:

• Technical Writing:
• Develop and maintain comprehensive technical documentation, including user manuals, API documentation, online help systems, and release notes.
• Collaborate with engineering and product teams to gather information and ensure documentation aligns with product features and functionality.
• Create and manage a style guide and ensure consistency in documentation.
• Utilize industry best practices for technical writing and information architecture.
• Business Analysis:
• Elicit, analyze, and document business requirements and processes.
• Create functional specifications, use cases, and process flows.
• Collaborate with stakeholders to understand their needs and translate them into actionable requirements.
• Participate in requirements gathering and refinement sessions.
• Conduct gap analysis between business requirements and system capabilities.
• Other Responsibilities:
• Stay up-to-date with industry trends and best practices in technical writing and business analysis.
• Collaborate with cross-functional teams to ensure documentation meets the needs of various stakeholders.
• Contribute to the overall success of the product development lifecycle.

Qualifications:

• Bachelor’s degree in computer science, or a related field.
• Proven experience in technical writing, with a strong ability to translate complex technical information into clear and concise language.
• Experience in using figures and tables to enhance text with appropriate visuals.
• Interest in getting to know the audience and ensuring documentation is fit for purpose on both customer and non-customer-facing scenarios
• Attention to detail and willingness to become an expert on the client’s subject matter
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills.
• Ability to work independently and as part of a team. 
• Experience with content management systems and authoring tools.
• Knowledge of software development methodologies (Agile, Scrum, Waterfall).
• Familiarity with business analysis tools and techniques (optional).
• A strong desire to learn and grow in both technical writing and business analysis roles.
• Excellent written skills in English

Preferred Qualifications:

• Previous experience working in a fast-paced, agile environment.
• Familiar with documentation publishing software, such as MadCap, RoboHelp, Wikis or Zendesk