Front Desk Executive – Pimple Saudagar

Job Description

Company Overview

Podar Education Network, established in 1927, is a trusted and leading educational institution focused on honesty, integrity, and service. With a network of 139 educational institutions across the nation, we strive to provide an integrated and empowering learning experience for our students. Our commitment to quality education has made us a recognized leader in shaping the future of our children and the nation.

Job Overview

We are seeking a dynamic and customer-oriented Front Desk Executive to join our team at Podar Education Network. As a Front Desk Executive, you will be the first point of contact for visitors and parents, providing them with a warm and welcoming experience. You will also be responsible for handling queries, managing appointments, and providing administrative support to the team. This is a full-time position based in Wakad, Maharashtra, India. We are looking for a fresher with less than 1 year of experience.

Qualifications and Skills

• Graduation in any discipline
• Excellent communication skills in English
• Fresher with less than 1 year of experience
• Previous experience as a front desk executive or receptionist will be a plus
• Strong organizational and multitasking skills
• Good problem-solving abilities
• Ability to handle queries and resolve issues
• Proficient in using MS Office applications
• Ability to maintain a professional and friendly demeanor
• Attention to detail and accuracy

Roles and Responsibilities

• Welcome and greet visitors and parents in a friendly and professional manner
• Answer and direct phone calls, take messages, and handle queries
• Manage and schedule appointments, ensuring efficient coordination
• Provide information and assist visitors with inquiries about the institution
• Maintain a tidy and organized front desk area
• Assist in administrative tasks such as filing, photocopying, and data entry
• Collaborate with other team members to ensure smooth operation of the front desk
• Handle incoming and outgoing correspondence, including emails and letters
• Ensure compliance with security and safety procedures
• Provide excellent customer service and resolve any complaints or issues