Head – Direct Sales (SME), Payment Gateway

Job Description

About PhonePe: PhonePe (phonepe.com) is the leader in UPI based payments in India with a market share of more than 45%. Our goal is to make payments so easy, secure, and universally accepted that people never feel the need to carry cash or cards again. We already are witnessing the mobile revolution, which has changed the way we manage our money on the go. We see ourselves leading this change, through technology and dogged customer centricity. PhonePe went live in 2016 and today, we have 500+ million registered users – the first internet Indian company to do this and 35+ million merchants live on our platform.

Job Overview:

– For the PG Business in PhonePe, we are seeking a Head-Direct Sales (SME).
– Critical to PhonePe, PG Business enables PhonePe to charter into new territories & scale and monetize our capabilities. With growing digitization, opportunities and new customer segments, this role will offer exciting opportunities to build new ecosystems for PhonePe.
– An entrepreneurial mindset, intellectual curiosity, analytical skills, high motivation, and a passion for business growth characterize the ideal candidate.
– The position would involve managing a large team in addition to allowing millions of small and medium-sized Indian businesses to use PhonePe’s payments platform, which is revolutionizing the country’s business requirements for money movement.

Requirements:
– At least six years of experience supervising and managing a sales-related business acquisition, preferably in the payment gateway industry, and eight to ten years of experience in sales, business development, or account management
– Proficiency in multitasking, high-energy, fast-paced work environments – Excellent communication and presentation skills
– Champion of PhonePe Values.
– Must work well in a team environment as well as with their peers Relevant experience in Fintech, preferably in PG/online payments would be an advantage
– A self-starter who can work own new initiatives / horizontal charters independently – Strong interpersonal skills & vision to lead a growing business to fruition – MBA from top institutes

Key Responsibilities:
– It is a team handling role : The incumbent would have to focus on team mobilization, increasing sales pipeline, networking with merchant leadership teams, and having strong negotiating skills in addition to overseeing a team of more than 300 people and central support team members.
– To ensure the success of the business, Incumbent must make decisions that are strongly supported by data and adjust when necessary via Identification of new business opportunities, categories, create a vision for the growing business
– Together with working closely with cross-functional partners, he or she would also be tasked with developing a solid operational and product roadmap for the SME market. In an industry that is competitive and constantly evolving, the position would offer chances to create unique concepts, methods, and solutions.
– Interacting and pitch PhonePe products with key decision makers, C-Suite in partner organizations. Identify emerging categories and market shifts while being fully aware of new products and competition status Strong business acumen and product expertise
– Drive new acquisitions for the PhonePe Payment gateway with the intent of increasing business adoption and market penetration in the SMEs.
– Create, oversee, and guide a sizable inside sales staff and motivate Utilise industry best practices for processes, success measures, and technology platforms that boost productivity to lead an effective, motivated inside sales staff.
– Monitor and report on important company KPIs; conduct market research; enhance comprehension of client personas; and constantly refine the sales presentation
– Collaborate with recruiting teams, cross-functional teams, senior management, and other pertinent stakeholders to anticipate and oversee business needs