Inside Sales Executive

Job Description

Inside Sales Executive

Position Summary:

To provide sales and marketing functions the required support in building a pipeline of Qualified Leads and Opportunities to meet business plans, quarterly quotas and company objectives. Responsible for generating leads through phone calls, emails, business networking, social media, etc.

Responsibilities:

• Research, track, maintain and update leads
• Direct email marketing to key clients and prospects
• Make outgoing calls to generate new leads/opportunities
• Contact prospects to qualify leads (use BANT)
• Research and maintain lead generation database in CRM
• Record all activities in CRM
• Conduct customer research
• Develop a strong knowledge of the company’s solutions and services in order to facilitate the inside sales process

Preferred Skills & Experience:

• Excellent English communication (verbal and written)
• Experience with cold calling
• Experience with research and maintaining databases
• Proficient in MS Office including Word, Excel, PowerPoint, and Outlook
• Experience in using CRM and Database Tools
• Strong time management skills
• Experience working with US Geography (preferred)
• Preferred IT Services Experience in ITSM, Product Engineering, Cloud background