fiserv

Manager, Technical Project Management

Pune
September 5, 2024
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Deadline date:

Job Description

You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.

Responsibilities

Requisition ID R-10340967 Date posted 07/26/2024 End Date 08/23/2024 City Pune State/Region Maharashtra Country India Location Type Onsite

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Manager, Technical Project Management

Experience – 12 + Years

Location – Pune

Job timings – 2PM to 11 PM

What does a great ​ Project Manager do in Fiserv ?

As a PM, you will be responsible for successful deliveries to clients, daily interaction with clients/BU and teams to define priorities and updates. You will be required to work directly with BU/client to perform these implementations, consult on the product suite and / or discuss application roadmap. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks.

What you will do

  • Central point of delivery communications for BU/clients
  • Works with BU and other Fiserv leaders on long term strategy for FGS teams
  • Works with clients to manage day to day delivery communications.
  • Escalations management
  • Works with other leads to align ways of working with best practice and program cadence.
  • Leads team rituals and ensuring relevant ceremonies are followed.
  • Works with BU to ensure team priority and delivery is aligned with client’s vision.
  • Works with client to prioritize and maintain scrum team backlog.
  • Identifies and tracks risks, issues and dependencies at a sprint and release level. Working with team and BU/Client to track and manage impediments (either through process or workflow improvements)
  • Ensures acceptance criteria are clearly set and met for team requirements
  • Perform regular analysis of team progress through required reporting
  • Provide direction and guidance for Scrum team during sprints. Completes regular inspection to ensure TFS is up to date (daily) reflecting team sprint position, stories are closed in line with acceptance.
  • Works with BU/Client to manage scope and effort on behalf of the Scrum team at both a feature and sprint level. Ensure feature and sprint scope clearly defined and any effort impacts are communicated to the BU/Client (rolling up to the Release and Sprint level)
  • Contribute to different practices initiatives by collaborating with BU to identify and implement steps to effectively manage team’s work, increase team productivity, practices, and ways of working.

    • What you will need to have

  • 12+ years of relevant experience
  • Financial industry experience
  • Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
  • Analytical skills to assess client business need, prepare plans, and manage requirements.
  • Work on multiple projects in parallel.
  • Excellent communication skills including written and verbal.
  • Possess excellent organizational and interpersonal skills, with good follow-up skills and attention to detail
  • Proficient in computer systems and personal computer use
  • Knowledge of business methods and practices in the financial services industry is highly desirable.
  • Ability to work independently and collaboratively.
  • Creative problem-solving skills
  • Strong project management and troubleshooting abilities.
  • Ability to exercise appropriate judgment/decision making skills to ensure client success.
  • Work with internal teams on process improvements.
  • Manage priorities within and across projects based on a faced paced culture while continuing to focus on quality of deliverables.
  • Incumbents may coach, cross-train, strain, assist, and in general help others as assigned.
  • Worked in mobile (iOS, Android etc.) and web technologies (ASP.Net, C# etc)

    • What would be great to have

  • Bachelor’s degree in information technology/science or related fields
  • 12+ years proven experience with client implementations / services, dealing with internal and external clients.
  • Good troubleshooting skills & communication skills
  • Demonstrated project management & planning skills.
  • Able to resolve team issues and be an effective team leader.

    • We welcome and encourage diversity workforce . Fiserv is Equal opportunity employer .All qualified applicant will receive consideration email for employment without regard to race, color , religion , sex, sexual orientation , gender identity , national origin , disability or status as a protected veteran .

    Explore possibilities of a career with Fiserv and find your forward with us

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

    • What you should know about us:

    Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine’s “World’s Most Admired Companies™” 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

    Our commitment to Diversity and Inclusion:

    Warning about fake job posts:

    Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

    Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We won’t ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also won’t send you a check to cash on Fiserv’s behalf.

    If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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