Team Member-wbg Operations (Ops) – customer Service

Job Description

To handle day to day trade transactions, understanding client requirements, -Co-ordination with cpc for transaction processing and discrepancy resolution, -Dealing and co-ordinating with various business groups within the bank, -Ensuring error-free and timely execution of trade transactions. -Ensuring compliance and internal guidelines are being adhered to -Co-ordinating with clients /Corr Banks for getting the queries raised by Trade Finance / CMS -Operations resolved in a timely manner. -Issuance of Letter of credit. -Initial scrutiny of documents for Trade before sending the documents to CPC for further processing. -Attending to front-end requirements of corporate customers. -To co-ordinate with CPC / CMS / Clearing for all requirements of the customer and ensure that all deliverables are delivered / transactions processed as per the agreed TAT. -Should be familiar with Trade Finance and CMS products. CMS – Chq collections (local, outstation, corr banks), Banker to Issue Operations. -Should have about 3-5 years of relevant banking experience in Trade / CMS operations. -Should be extremely customer centric and have excellent communication skills -Qualification – Graduate / Post-Graduate -Experience – Minimum one year of relevant experience