Job Description
You deserve to do what you love, and love what you do – a career that works as hard for you as you do. At Fiserv, we are more than 40,000 #FiservProud innovators delivering superior value for our clients through leading technology, targeted innovation and excellence in everything we do. You have choices – if you strive to be a part of a team driven to create with purpose, now is your chance to Find your Forward with Fiserv.
Responsibilities
Requisition ID R-10340195 Date posted 07/26/2024 End Date 08/23/2024 City Pune State/Region Maharashtra Country India Location Type Onsite
Calling all innovators – find your future at Fiserv.
We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Technical Project Management – Manager II
Experience – 12+ Years
Location – Pune
Job timings – 2PM to 11PM
What does a great Project Manager do in Fiserv ?
As an PM, you will be responsible for successful deliveries to clients, daily interaction with clients and teams to define priorities and updates. You will be required to work directly with the client to perform these implementations, consult on the product suite and / or discuss application roadmap. You will also be responsible for early engagement with Project/Implementation managers from other Fiserv teams and/or clients, identify/help clear roadblocks, negotiate deadlines, define priorities with implementation engineers, and manage risks.
What you will do
Central point of delivery communication for clients
Works with clients to manage day to day delivery communications.
Escalations
Works with BU and other Fiserv leaders on long term strategy for FGS teams
Works with other leads to align ways of working with best practice and program cadence.
Leads scrum team rituals and ensuring relevant ceremonies are followed.
Works with BU to ensure scrum team priority and delivery is aligned with client’s vision.
Works with client to prioritize and maintain scrum team backlog.
Identifies and tracks risks, issues and dependencies at a sprint and release level. Working with Scrum team and BU/Client to track and manage impediments (either through process or workflow improvements)
Ensures acceptance criteria are clearly set and met for team stories
Perform regular analysis of team progress through reporting (burndown charts, velocity, etc.)
Provide direction and guidance for Scrum team during sprints. Completes regular inspection to ensure TFS is up to date (daily) reflecting team sprint position, stories are closed in line with acceptance.
Works with BU/Client to manage scope and effort on behalf of the Scrum team at both a feature and sprint level. Ensure feature and sprint scope clearly defined and any effort impacts are communicated to the BU/Client (rolling up to the Release and Sprint level)
Contribute to scrum practices initiatives by collaborating with BU to identify and implement steps to effectively manage scrum team backlog, increase team productivity, practices, and ways of working.
What you will need to have –
12+ years of relevant experience
Financial industry experience
Strong self-motivation with excellent time management skills, including ability to work on time sensitive projects to meet deliverables by expected due date.
Analytical skills to assess client business need, prepare plans, and manage requirements.
Work on multiple projects in parallel.
Excellent communication skills including written and verbal.
Possess excellent organizational and interpersonal skills, with good follow-up skills and attention to detail
Proficient in computer systems and personal computer use
Knowledge of business methods and practices in the financial services industry is highly desirable.
Ability to work independently and collaboratively.
Creative problem-solving skills
Strong project management and troubleshooting abilities.
Ability to exercise appropriate judgment/decision making skills to ensure client success.
Work with internal teams on process improvements.
Manage priorities within and across projects based on a faced paced culture while continuing to focus on quality of deliverables.
Incumbent may coach, cross-train, strain, assist, and in general help others as assigned.
What would be great to have
Bachelor’s degree in information technology/science or related fields
8-12 years proven experience with client implementations / services, dealing with internal and external clients.
Good troubleshooting skills & communication skills
Demonstrated project management & planning skills.
