Technical Writer

Job Description

The Technical Writing team manages Aristocrat’s technical product content. We are a team of highly talented Technical Writers who work collaboratively with developers, quality engineers, product managers, and field technicians for documenting the organization’s products. We are looking for a Technical Writer to develop high-quality documentation that contributes to the overall success of our products. The Technical Writer creates documents for both, highly technical and non-technical users. We deliver varied form of documents, such as User Guides, Help File, Installation Instructions, Release Notes, Technical Notes, Support Notes, Known Issues, and so on. The Technical Writer’s role is to develop written information and documentation about the organization’s products, tool sets, templates, publication standards, etc. Outputs include a range of informative, procedural, and technical documents to be used by internal/external technical and non-technical personnel, such as casino operators, players, technicians, Aristocrat employees and for product certification. Additionally, the Technical Writer contributes to the global technical writing team to assist with company-wide initiatives and defining standards for technical communications. What You’ll Do Plan, design, research, write, and edit a range of documents, including user, configuration, architecture, installation, and deployment software manuals; internal standards; document templates; presentations; andmore. Edit written developer documentation as well as other technical content to create unified and consistent documents. Collaborate with development staff to collect and interpret technical information. Liaise with directors, managers, product owners, and end users to identify and define processes, procedures, requirements, and specifications to establish documentation needs for the products and deployment including, but not limited to, software and game-related systems and processes. Ensure timely delivery of a documentation set(s) within an Agile product lifecycle. Report regularly to stakeholders the progress of each project including all outstanding dependencies. Perform peer editing and production reviews using an internal company Standards Guide, Information Model, and industry standards. Ensure final documents are usable and of high quality. Keep documentation sets for assigned projects updated, accurate, and delivered on time, meeting multiple critical deadlines for, at a minimum, quarterly releases. Mentor other technical writers as needed in areas of intermediate expertise. Performs other duties as assigned. Knowledge/Skills Required: Strong attention to detail. Exceptional interpersonal skills, with a focus on rapport-building, listening, and interviewing skills. Ability to conduct research into a wide range of technical and business issues. Ability to absorb and retain information quickly. Ability to juggle multiple tasks of various sizes and topics. Ability to organize technical information and operational procedures for specific audiences. Ability to understand the organization’s goals and objectives. Highly self-motivated and self-directed. Ability to execute tasks in a high-pressure environment. What We’re Looking For Bachelor’s degree in English, Communications, Journalism, or equivalent experience. Along with Technical Writing Certification. If Above criteria is not met, then B-Tech in Computer Science. A background working with technology development is highly desirable. 1 to 4 years of experience in technical writing and document preparation. Experience with DITA XML, Topic-based authoring software (oxygen, Heretto etc.), publication software, Microsoft Office Suite, SharePoint, Confluence, Adobe Suites, screen capture utilities (SnagIt), defect tracking software, and file management systems. Strong understanding of document structuring, content flow, and presentation techniques. Why Aristocrat? Aristocrat is a world leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We deliver great performance for our B2B customers and bring joy to the lives of the millions of people who love to play our casino and mobile games. And while we focus on fun, we never forget our responsibilities. We strive to lead the way in responsible gameplay, and to lift the bar in company governance, employee wellbeing and sustainability. We’re a diverse business united by shared values and an inspiring mission to bring joy to life through the power of play. We aim to create an environment where individual differences are valued, and all employees have the opportunity to realize their potential. We welcome and encourage applications from all people regardless of age, gender, race, ethnicity, cultural background, disability status or LGBTQ+ identity. We offer a range of flexible working options through all.Flex, our flexible hybrid work model and invite you to have a conversation with us about flexible working. EEO M/F/D/V World Leader in Gaming Entertainment Robust benefits package Global career opportunities Our Values All about the Player Talent Unleashed Collective Brilliance Good Business Good Citizen The US based roles may require registration with the Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. Travel Expectations None