User Experience Writer

Job Description

The role is for a creative and versatile UX Writer. The person will work as a part of the Content team, reporting to the Group Content Manager and collaborating on fast-track projects with our UX and Product functions. The Content team as a part of the UX & Product functions manages content for the mobile app and web features, working with UX Designers and Product Managers to engage our users. We are looking for a team member who can quickly dive into UX copywriting across our product . 3-5 years of experience as a UX writer or in a similar role Relevant experience writing UI copy for consumer/ technology products or web experiences Working knowledge of the UCD process and product design and how to relate that to business strategy Ability to create copy in a variety of formats, microcopy as well as long-form Meticulous attention to detail and high standards driven by a zeal for good language. Ability to manage multiple projects at a time and operate autonomously in a fast-paced environment. Positive energy and the willingness to help make a difference for customers. Proven problem-solving skills with understanding how to gain insights from user behavior / data, creating copy based on the learnings, Excellent verbal and written communication skills. Experience working directly with designers, product managers, researchers, and other SMEs. Key Responsibilities Will be responsible for creating copy within products, web experiences and user flows Work closely with UX designers, product managers, and engineers to elevate the user experience. Understand customer needs and explore innovative solutions. Understanding key product strategy metrics and tying them into your content strategy Audit existing content and make recommendations for improvement in copy, layout etc. Work towards developing and evolving content standards, best practices, processes and contribute in creating a long-term strategy Working with different stakeholders like sales and marketing to ensure your copy and strategy align with overall company goals