-> Using various skip tracing methods to locate clients. -> Interviewing clients telephonically to establish their ability to pay debt. -> Overcoming stall tactics and objections, and suggesting sources of money for debt payments. -> Encouraging clients to utilize payment options such as credit cards, and securing information for administrative services to process. -> Ensuring ACH requests are processed correctly. -> Negotiating settlements by arranging clients’ payments over longer time span. -> Confirming clients’ information and payment agreements. -> Informing management regarding effectiveness of strategies for various accounts. -> Complying with applicable laws, regulations, policies and procedures.